
Service & Support
Support that stays long after the sale.
Manufacturer-backed service designed for the realities of commercial operations — remote-first, fast, and long-term.
Your Journey
From delivery to long-term partnership.
01
Machine Delivered
White-glove delivery to your site.
02
Plug & Play Installation
Ready in under an hour.
03
Start Serving Beverages
Menu configured to your brand.
04
Remote Technical Support
Diagnose and resolve without a site visit.
05
Preventive Maintenance
Guidance to keep uptime at 99%+.
06
Long-Term Partnership
Ongoing service for the life of the machine.
What's included
Comprehensive support, standard.
Remote Support
Direct line to our service team.
Troubleshooting
Structured diagnostics for fast fixes.
Video Assistance
Guided walkthroughs, live.
Phone Support
Local Australian hours.
Installation Guidance
Site prep, power and plumbing.
Long-Term Service
Parts, servicing and upgrades.